Our stay at The Inn at Sundance was absolutely unforgettable. From the moment we walked in, the rooms felt warm, fresh, and thoughtfully designed — every detail reflected comfort and understated luxury. You can feel the craftsmanship and care everywhere. We had incredible meals at Foundry Grill, and the complimentary continental breakfast was the perfect way to start slow mountain mornings. And the highlight? Relaxing at The Springs at Sundance — morning and night. Pure peace. Whether you're skiing or simply escaping to the mountains, this is a place you don’t want to miss. We’ll absolutely be back.

My wife and I recently stayed two nights at the new Sundance Inn, and it was an absolutely wonderful experience. Every member of the staff was extremely friendly and welcoming. After checking in, we were given a quick tour of the facility. Our room was very clean, comfortable, and beautifully designed, with the added touch of a mountain stream right next to our patio. We had dinner at both the Tree Room and Foundry Grill, and both were excellent. If you’ve never had the Tree Room Pepper Steak, try it, it’s one of the best steaks I’ve ever had! One of our favorite spots was the “Living Room” at the Inn. The views were truly jaw-dropping, and the complimentary offerings were a great touch, especially the creamy hot chocolate with marshmallows browned right at our table. We also loved the nostalgic photos and memorabilia of Robert Redford and early Sundance throughout the Inn. Waking up next to the beautiful mountains and ski hill was something special. This was our first stay at the Inn, and it definitely exceeded our expectations. We couldn’t have asked for a better weekend. Sundance is a special place. Highly recommend!

Incredible place, staff and activities. We really enjoyed our stay at the new lodge. The rooms are well appointed, the design and art is a great touch and the “living room” is a fun and easily accessible getaway. We also created some really fun necklaces and bracelets during the silver class. Would highly recommend and can’t wait to visit again!

Wow. Just wow. Our experience at the Inn was spectacular from arrival to departure and everything in between. We traveled with our toddler & arrived to the bed set up for him in the most charming room. It was incredibly convenient to be literally slope-side with a ski valet and a boot room (our 2 yr old even received much welcome help getting his boots on). We loved exploring all the resort has to offer and enjoyed every delicious bite. One of our favorite experiences was breakfast with the other guests in the living room. Can’t wait to go back!! 10/10

We have a long and meaningful history with Sundance Mountain Resort — we were married here years ago and have returned multiple times because of the hospitality, service, cleanliness, food, and overall experience. This was our first visit with our toddler, and sadly, it will be our last. We booked our stay in fall 2025 under the assumption that the resort experience was consistent with previous visits and what was still being advertised online. Significant operational changes went into effect on 1/1, and we arrived just 11 days later with no prior communication or warning. Given the scale of these changes, advance notice would have allowed us to reconsider or cancel within the booking window. With the opening of the new Inn, it is very clear that the resort now prioritizes Inn guests. As guests staying in a mountain home, we experienced layers of inconvenience throughout our stay. Room service to cottages and mountain homes has been discontinued. We were told food could be ordered to-go, only to later be told we had to dine in the restaurant. Information varied depending on who we spoke to, and staff often gave conflicting guidance. Parking near restaurants and amenities is now restricted to Inn guests, requiring us to park in limited public areas and walk — or rely on shuttles that are not practical when traveling with a toddler who requires a car seat. At a premium luxury price point, this was frustrating and exhausting. Dining overall became unnecessarily difficult for a family with a young child. Without pickup or delivery options, flexibility was extremely limited. On the night of our anniversary, we had reservations at the Tree Room and simply needed a basic meal for our toddler to eat while grandparents babysat. What followed was a confusing runaround between concierge and restaurant staff, with changing information and no clear solution. We ultimately canceled our anniversary reservation and drove approximately 30 minutes down the canyon to eat — despite the fact that Sundance has excellent food. After days of inconvenience, we chose not to spend any more money on property. Other changes compounded the experience: ski storage restricted to Inn guests, removal of lockers with instructions to store gear in-room, inaccurate website information regarding restaurant hours and offerings, and a general sense of confusion across departments. We overheard other guests expressing frustration about “all these changes,” and even staff members openly sharing their own dissatisfaction. Individual staff members were kind, but they appeared unhappy and caught in the middle of decisions made far above them. Everything at Sundance remains beautiful and clean, and we did enjoy the newly added springs. However, the overall experience no longer feels like a full-service resort. It felt more like an overpriced Airbnb — stunning surroundings without the service, convenience, or guest-centered hospitality that once made this place special. At checkout, no one asked how our stay was or invited feedback, which felt like a fitting end to a deeply disappointing visit. Sundance will always hold a special place in our history, which makes it even sadder to say this: at its current price point, the experience is no longer worth it if you are not staying at the new Inn — especially for families with young children. Update: Management reached out after email sent with similar concerns as this review, acknowledged the communication failures, and offered a credit. I appreciate the accountability, though the experience itself remains as described.

Just to review my family’s lift ticket and general process, it was a very frustrating day on December 29: The day prior on Sunday, I tried to reserve online for rentals and discovered that I was unable to rent any skis or boards for the next day. The website said it was available only as early as Wednesday! So I had to rent elsewhere and bring them in. Ok, So Monday morning I arrive to the first parking area and the attendant said I had to go to the upper level instead to print out my tickets at the kiosk. Okay so I drive up to the upper level, and look for the kiosk dispenser to use my QR code. The kiosk took my QR code but didn’t spit out any tickets/cards. The attendant near the kiosk said to go in the 1 hour ticket line adjacent or try the kiosk at the lower level. Soooo, I drive back down to the lower level and look for some kiosk. I asked 3 people and 2 people misdirected me all around to a yurt, and then a cafeteria, then someone finally showed me where it was. I tried the kiosk, and then it said it was already printed out!! So then I had to find the ticket office. Again, I was misdirected to different areas and said it was the “activity center”. Ok I saw it but there was a giant ladder that was blocking the double doors. I don’t know why I had to bump the ladder just to get in, but I did. Then I had to get in another line. Then it took 15 min to finally get my lift tickets/cards. They were nice but my frustration level was so high. Then I asked for a locker, and there was actually no locker at this area. What’s a ski resort without lockers? They said I had to go back to the upper level to get a locker. Omg. NeverMind. Ok so we finally get to the lift on the lower level after 1 and a half hours later and guess what , sometimes the lift tickets/cards work and sometimes it doesn’t. It was like that all day. Sometimes we had to take out the lift ticket/card out of our jacket and place it right next to a sensor reader , or place it next to the reader on the opposite side. We made the most of it for about 3 and a half hours and called it quits. Snow was fine and I understand it wasn’t optimal. But this lift ticket process shouldn’t be this inefficient, and I don’t understand why people can’t directly rent skis or boards online the night before during high season. I believe this isn’t a new ski resort.

This place is Wonderful. My family and I had the honor and the blessing of spending our winter break here at Sundance Resort. As soon as my family stepped into the resort, we were met by warm and kind people. Beginning at the front desk, there was complimentary teas and coffee that is offered. They will give you a pamphlet containing a map and all kinds of activities that you can explore at the resort. I appreciated the high quality paper material that this pamphlet was made of. Activities that we highly recommend you do not miss: the hot springs, morning yoga, skiing/snowboarding, hiking, and Sunday Brunch (especially if you are able to apply any resort credit to this). We appreciated the privileges and accesses that were offered for lodging guests. My family and I had booked this place with the points we received through a credit card. We were able to receive an upgrade for our stay due to this - so if you also have a travel package that can allow for this, please be sure to ask! Whatever help we needed whether it be in getting another bathroom robe or a ride to the ski school, the people here sincerely helped us without ever making us feel like a burden. I really want to acknowledge and thank all those who have contributed to making the magic happen here for our family to have a good time. The character of the people here is shown when they shovel the bunny hills for the kids and families. A wonderful place, we hope to be back again. Thank you all for our stay!

Sundance Resort is one of those places that always feels like a getaway, even if you’re only there for a few hours. I’ve visited during different seasons, and each one has its own charm. The setting in Provo Canyon is beautiful, and everything feels thoughtfully integrated into the landscape. Whether you’re walking around, eating, or just enjoying the atmosphere, it feels relaxed and intentional. It’s a great place to slow down and enjoy the surroundings without feeling rushed. Even when it’s busy, it still manages to feel peaceful.

I LOVE Sundance. Everything they do is done with perfection. The lodging, restaurants, activities, amenities, shows, spa, etc.. Every time we go up whether it is a day activity, overnight stay, or dinner is so incredible. We love that we live so close to an incredible place.

Incredible place to stay, eat, explore! We have started doing an annual fall trip and couldn’t be happier with the location, the staff, the amenities and the food options. They have thought through everything and we felt so taken care of and spoiled by everyone. We had a studio room with a private hot tub and could have stayed for weeks. Worth a fun splurge.