We visited this hotel as part of an accessible tour package. This hotel was anything but accessible. We parked in the basement and you barely open the doors to the elevator area much less get through them by yourself if handicapped. The hotel room doors themselves were similarly challenging. The hotel staff themselves double charged us for the rooms even though the stay had been prepaid. I told the front desk that there were many others in our party and they should also not be double charged; they tried to do it again with another person in our tour. Finally the tour leader had to get it straightened out for the rest of our group. Two bright spots: We do not like having our room entered during our stay; the staff did honor our 'Privacy Please' sign. The breakfast buffet was vary good at the 16th St restaurant. Especially with the wonderful waiter named Joan (JOH an).

Great hotel but I cannot give it 5 because they host some events that really do not belong into this place. I mean not the usual business like conventions. Definitely check what conventions are going before you reserve and het to enjoy an elevator ride with a few giant bunnies.

Such a Wonderful Surprise! What a lovely stay — and so much more than we were expecting! We booked the Sheraton Denver Downtown as a quick one-night stop before continuing our vacation and longer stay at Gaylord Rockies, and it completely exceeded our expectations. The hotel is huge and bustling with conferences and business travelers, so we honestly weren't expecting much beyond a comfortable night for our family of four. From the moment we arrived, though, we were greeted so warmly and were surprised with a complimentary Platinum status upgrade. With it came an executive suite upgrade, lounge access, a gift bag, and room credits. It was such an unexpected and thoughtful treat! Our twin 7-year-old girls absolutely loved it. They couldn't stop talking about the lounge and breakfast buffet, how BIG our room was, and the view of the pool. It made what was supposed to be a simple overnight stay feel like a special part of our Denver vacation. Most importantly, every staff member we encountered was incredibly friendly, welcoming, and inviting. That level of hospitality truly elevated our entire experience. Thank you to the Sheraton Denver Downtown team for making our short stay so memorable. We came in expecting a nice place to sleep for the night and left genuinely impressed. We would happily stay again! ??

I had a really good stay at the Sheraton Denver Downtown. The location is one of its biggest advantages, with plenty of cafés, restaurants, and attractions within walking distance. It was very convenient for exploring downtown Denver. I had a comfortable stay and a great time overall. Definitely a good choice if you want to be in the heart of the city.

Horrible experience. I’ve stayed in 5 Marriotts in the last 2 months and this is the only time I have a complaint. Seemingly, every time I blinked during my 2 days stay their was another random outrageous charge that did not make sense to my account. I went for a staycation to feel refreshed and relaxed and left stressed sick to the never ending money pit that swallowed up the little bit of extra money I had to treat myself. Really sad for this hard working mom just trying to enjoy a little self care.

The hotel is a great option for Downtown Denver. I enjoyed all the amenities even though they are in need of an update. The one thing that made me giving it 4 stars if that the internet speed is incredibly slow. Customer service is really nice, everyone is so friendly.

I absolutely LOVE this hotel!! Right in the heart of downtown Denver it's the perfect location for checking out local coffee shops, restaurants, bars, and local attractions! They have a fantastic rooftop pool with an Instagram worthy mural to get fun pictures! What I also love about this hotel is that they're all about the local COMMUNITY!!! They have an amazing community program where they highlight local artists (singers, painters, crafters) . They have a great calendar for fun events to do at the hotel. They have things like wine events, book clubs, live music, etc. It's perfect for the local community and anyone staying at the hotel!!! I absolutely love how much they value the local Denver community!! I can't wait to stay here again!

The most disappointing stay I’ve had in the US, coming from Belgium. It’s extremely overpriced for what you’re getting. The AC is extremely loud and you can hear the street, you can hear people flushing above you, there is peeling wallpaper in the hallway, the mattress is so soft and worn I’m drowning in it, there is a strange stale smell in the room. Nobody gave any thought about the arrangement of light switches in the room (they’re not in a neat row next to your bed but just at the lamps). And on top of everything, you can’t do your laundry if you don’t have an American number. The best thing about the hotel is the cleaning staff, my room was always clean and tidy when I returned from the Convention Center. Other positives are that the location is 10min away from convention centre and the curtains block out the light.

Love the location, on 16th St. I walked everywhere, to/from convention center. The workout/gym, spread out and lots of different equipment and cardio machines. The M lounge was equipped for breakfast, afternoon bites and coffee/water all day. Enjoyed the centralized bar(forgot the name) for my after dinner drinks. Also enjoyed the work/lounge area during the day. Staff were friendly and oh so helpful. Also Yardhouse was great for dinner when we were to spent to explore elsewhere. Thanks Sheraton for corner suite.

Spent five nights at Sheraton Downtown and enjoyed it very much. Great location. Facilities clean and well maintained. Our corner room was fabulous if a bit noisy due to proximity to the traffic signal at just below. Maid service was excellent. The concierge lounge had good breakfast food and hot coffee. The meeting facilities were top-notch. My single complaint was the electronic keys - Between my wife and myself, we had to have them reprogrammed by the front desk five times during our five night stay.