Very frequent Traveller here and this hotel is "not great". Its okay at best. Rooms are clean so its a solid place to crash for the evening but that's mostly it. I exclusively stay at Hilton Brand hotels. Internet is awful, like slightly better than dial-up. Expect to lose connection constantly regardless of location in the hotel. Even the hotel's own TV is borderline unable to stream Netflix on its own app. It will be super pixilated like 280p and need to stop to buffer. Restaurant is only open for a $17 breakfast (which is sub-par) and dinner. There's a good chunk of hotels nearby the airport with all day food. Also expect $14ish dollars per day to park despite this hotel being in an area with good parking and plenty of access (theyre basically just scamming an extra money out of people). The rooms are modern-adjacent. They updated some features/furniture but the hallway trim is falling apart, door seals hanging off. Its a bandaid on the problem. No hot tub at all, and a completely unheated super cold indoor pool. Very sub-par standards for a Hilton Garden Inn. The major redeeming factor to this hotel, has ironically nothing to do with it/by it, and that is that it shares a parking lot with Applebee's and Ted's Montana Grill. Easy couple hundred feet walk for food/drinks. This is a 2-star hotel cosplaying a 3-star hotel that somehow bribed someone to be a "4-star" hotel. Absolutely, undoubtedly, nowhere near a 4-star hotel. I would highly encourage you to stay at the DoubleTree by the airport. It is a vastly superior hotel in all aspects.

Our go-to Denver lodging for our journeys west from Kansas. Either as a first stop and moving on, or leaving our vehicle with HGI while our excursions take over the driving for us. Connections to the airport are comfortable and reliable. In house dining is good quality and relaxing. Our most recent trip left the vehicle here for a few weeks. We arranged our reservations with Maria at the front desk, then when we arrived days later she was on duty to greet us. She had our room close to help us as we did final packing for the next leg of the journey. Upon return, Maria was again on duty, got us checked in and curious about how the trip went. So ??'s for HGI and ??'s for Maria!

Highly recommend this location! Clean rooms and lobby area, excellent staff especially Maria Polanco at the front desk today! As I stood in line waiting to check in, I couldn't help but notice how friendly, helpful, and consistent she was with every person she assisted! She made sure to remind everyone of the altitude here in Denver and the need to stay hydrated. Also, little things like reminding us to watch for traffic both on the main streets as well as in the parking lots!!! Her attention to detail and safety of your patrons should be highly recognized!!!!!

Nice hotel. Clean. Polite employees. My bed was a little to soft I felt like I was sinking lol. 1 of the elevator doors is Super slow to close. Breakfast buffet has a lot of food but really could use a lot more choices. They were a little to slow in restocking the food. Area around it was under construction but they were finishing it up when I left. Several fast food restaurants to choose from.

My experience here was good. Its close to the airport and the business i was visiting for. It has several restaurants in walking distance, and the service was great. All the desk attendants were extremely nice and very hospitable. I only have 1 reason for 4/5 stars. I travel a good amount for work and i have never once seen a hotel charge you a daily rate for parking your car in their parking lot. I understand a lot of upscale or mid-level hotels dont include breakfast in your room charge, but charging to park when you are staying there is absolutely wild to me and no reasoning could justify that in my opinion. Other than that, everything else was good. But I would NEVER stay here on my own dime if I was told I was being charged to park my car while I had a room. That concept just baffles me.

A very nice quiet, clean and comfortable hotel. Fantastic service! Shuttle was outstanding - left right on time and was right out in front at the airport for pick up. Rose gave the most fantastic customer service. Scheduled us for the shuttle over the phone, checked us in and answered the phone for pick up.

Warning: this hotel does not honor same-night third-party bookings. I made an Agoda reservation late in the evening and when I arrived at 1 AM, the night clerk couldn't find me in the system, saying this was common for Agoda bookings. I spent two hours in the lobby on the phone with Agoda. They emailed the official voucher to the property email, which the night clerk couldn't access, so he offered his personal employee email and I convinced Agoda to email the voucher to him. He then said it still wasn't sufficient to check me in, instead offering for me to make a walk-in booking at double the rate or wait until 6 AM for the more senior morning crew to take a look. While I give the employee credit for being polite and patient with me and Agoda as they called multiple times, it was clear that management had tied this employee's hands. He and the Hilton corporate line both cited the standard line they can't help with third-party bookings, but they are contractually obligated to at least honor valid bookings for check-in. I called the manager the next day who said that Agoda is "pretty accurate," but the hotel has to manually enter the reservations into their system. Apparently the night clerk hasn't been trained to do this for last-minute bookings, nor does he have the authority to check in a desperate, stranded guest at 3 AM and trust that the paperwork will be resolved in the morning when all evidence points to a valid reservation. This is both a gap in the hotel's procedures and the authority they delegate to their front-line staff. The daytime manager said she'd look into the specific situation and call me back. She never did, so I doubt they have learned from this incident or the many others that the night clerk mentioned. If they reply to this review, read carefully: did they actually fix their procedures, or vaguely promise yet again to review the situation? At 3 AM when Agoda and I both concluded this hotel wouldn't honor the reservation and offered a credit to use at another property, I called La Quinta. The night clerk there was empowered to immediately accommodate the last-minute credit situation and the Agoda booking showed up in his system right away. Now that's how you run a hotel.

I've been coming here for the last 8 to 9 months. Our corporate office is a short drive from here. HGI chain of hotels are always consistent and this one is as well. The restaurant / bar has undergone a lot of renovation and still has a little ways to go. Now on the last two trips they started charging for parking. It's not a closed parking lot, and there's no security so why is there charge?? Might be time to look for another hotel By the way between me and my colleagues since last October we've probably rented combined well over a hundred nights.

This is my first time at this property. I booked it because we generally like Hilton Garden Inn properties and have an early flight. Location is great with several dining options nearby. Lobby is updated, everything looked and smelled clean. The room needs some PM- paint chips, stain on the bedroom carpet, old caulk etc. There is no streaming service on the TVs. (?!?!) They have basic cable and the on-screen guides didn't even work to see what was on the few channels they have. Overall not a bad property but come join the rest of us in 2026. Please.

The hotel is well-positioned, not too far from the airport and business hubs. The check-in was close to midnight, and the receptionist did an outstanding job. Even though the guest before me was very frustrated with the host because of the kind of water provided free to diamond members. During the stay, the hotel and room were clean. On the first day, I used the breakfast buffet, and it was a typical Hilton continental breakfast. Service needed a little more tweaking so you can multitask and acknowledge all the guests. It is not an easy job, but it is doable with the right coach and practice. I overheard a guest order a custom breakfast, and I was very excited to do the same the next day. The next day, I seated myself behind the bar because it was so busy and there were no clean tables to sit at. Helped myself with a cup of coffee and waited for the team to catch up. During that time, I was not acknowledged at all. Another party entered, was acknowledged immediately, cleaned the table to sit at, and placed an order at the same time with a presented menu. At this moment, I decided to leave and go across the street to the breakfast restaurant. Let's work on hospitality, and this place will rock the world ?!