Very clean and a very quiet Hotel, too bad management is too lazy to make sure that their hotel is safe for everyone. They are smoking so much weed up here that it is coming in everyone's rooms and the management refuses to do anything about it. I'm going to have to go to another hotel and spend the night. Management refuses to go find out who is smoking marijuana and spreading it through the hotel. This lady is lazy as hell.. needless to say I won't be staying at any more woodspring Suites

They have rhe beat workers lily in housekeeping is wonderful she will help anyone and the gm kathy is a beautiful person and the a asst Manger works her butt off

Absolutely disgusting. Dog fur and hair stick all over the carpet in the elevator and floating along the floor in the lobby. Very odd smell in the hallway. Was initially given one room and when our key didn't work and.lugged all our stuff back down to the lobby we were told we had the wrong room and we were 2 floors down. Room smelled like pee and there were splash marks all over the floor and hair on the bedspread. We didn't even check the bathroom but decided to check out immediately. The clerk at the front desk went up to inspect our room and told us that the floor wasn't sticky so the splash marks must be from the mop. Would not recommend.

Management is horrible, she has no customer service skills and yells at employees as well as guests. Unable to handle high stress situations. Why even book a reservation if you’re not going to be able to honor it and other guests who are trying to extend their stays take preference over incoming guest. And facility only send a email for cancellation Management also made sure that we weren’t very welcomed because we were in town for a softball tournament. Had to wait well after 3 to get checked in because our room wasn’t ready and the floor is sticky. Refrigerator was still dirty and had to wipe down prior placing any food or drinks.

I never write reviews. But my experience with this hotel has been so atrocious that I felt I had to. By the time of writing this I have been charged 4 times by the hotel for my stay. And they genuinely don’t care. I paid through booking.com who was actually helpful, and they vouched that I paid, although the hotel didn’t believe me so they kept charging me. Eventually I came in and had to pay again at the counter, and they let me stay. Although they had already let me into my room at this point. So my belongings were in there. But since they didn’t believe that I paid, they deactivated my room key, with my belongings locked inside so I had to get that dealt with. Honestly booking.com was pretty helpful in this situation but the hotel was not. They couldn’t care less that they charged me 4x the amount agreed upon. Now I get the pleasure of fighting for a rather substantial amount of money that was taken from me. When you really break it down, the money was flat out stolen from me by this hotel. They also didn’t have the room I reserved available, so I was given a downgrade to a different room, but all the times I was charged, it was still for the other room. Not once in the disaster did anyone at the hotel even attempt to apologize for the inconvenience or for their mistakes. They just didn’t seem to care at all. It was honestly upsetting that they were so ignorant of their mistakes, or too cocky to try to even fake being considerate to a paying customer. Also the whole hotel smells weird. I don’t know how to describe it, it’s just strange. I would rate this hotel a 0/10 if I could. Stay away at all costs.

I have stayed here for about a month and I really like it. The staff has always been extremely friendly and helpful. The view of the mountains are unbelievable and I'm from here. They have a laundry facility and small workout room. If you have groceries delivered you are still able to do that here. The one thing I wish was better is how thin the walls are. My neighbor will have the alarm on their phone go off for over an hour and it's like it is right next to me including the vibrating. Also, not the building itself but if you walk, the amount of sidewalks aren't great around the streets. They are kinda random where they are and aren't. Other than that I've enjoyed my stay here and I would recommend.