want to start by saying the staff is amazing and always goes above and beyond to the best they can. nancy, kayla, angie, tom, rob everyone thank you so much. corporate on the other hand gets a big 0 star for me. not only do they make everything here more unenjoyable and stressful for the customers and staff they also do not prioritize their customers. writing this as of june 13th 2026 the alarm has been broken for 2 days going off at all times for even extended amounts of times disrupting sleep and overall comfort. when the problem was brought to corporates attention they said they didn’t want to pay extra to have someone come fix the alarm on the weekends? hello? the satisfaction and comfort of your customers doesn’t matter? some of us have work, kids, responsibilities etc and we are all humans that need sleep to survive. completely insane that you prioritize money over customers comfort and well being. the reason i’m not rating 1 star is because the staff here doesn’t deserve to be reprimanded when they are doing the best they can and corporate doesn’t care about their employees or customers just money. screw you.

A bit too pricey but comfortable, staff was very friendly and went out of their way to help with anything. Suburban extended right across from them is 1600 for 30 days steady rates . And here it's more than 2100 for 30 days. Plus rates change every day/ week. It's something corporate has to change because the staff here have their hands tied and can't do much.

Im updating my review now that I'm near the end of my stay. The only thing decent about this hotel is the location. There is no ice machine, if your going to be there a few nights, be prepared to clean your own room because they do not offer service. There is no breakfast, there is no gym. There is 2 treadmills, and coffee and oatmeal. On top of that, I did not like the service. Numerous occasions I would be super nice and they would give attitude. In reality they should be the ones being kind, after all the ladies in the front represent the hotel. And then on another occasion as I'm taking a bag to my car, there's 2 ladies in front, one is helping someone, and one of the girls as rude as can be yells at me, questioning me bout what I'm doing with my own belongings. As if it's her business what I do with my things. But to yell it, in the middle of the lobby, in front of other guests was beyond rude and embaressing. Then when I brought it up expressing how much it bothered me, rather than a simple apology, they rebuttled with excuses, saying their trained to do that. It's hard to believe a hotel would train their employees to act in such a manor. Had it been important, the other lady was sitting down on her phone, she could have approached me and spoke with me. It was completely unprofessional, and rude. Customer service is so important in this type of work, and it was extreamly horrible. If your someone who wants to be treated with respect and kindness, I do NOT recommend this hotel.

I have never met a more welcoming and pleasant staff. Everything I see from the front lobby to the stairwells is clean, organized and spacious. The room is phenomenal. One thing I have also noticed immediately is the cleaning staff and the front desk can speak English fluently. So far I personally could not be happier with my choice in hotels and I cannot wait to see what other wonderful blessings are in this establishment

I had a fabulous stay due to the very genial staff, excellent rooms with many amenities, the fact that it is very pet friendly, and located closely to hiking in the Big Dry Creek open space.

At the get go Angie was amazing. She swooped in and took very good care of me and my family. Kayla was just as good to us. Rooms were decent enough and comfortable.

Very clean! The staff is kind and very helpful with any questions I had regarding my stay. I love that it’s pet friendly and has a complimentary breakfast. Would 100% stay here again.

The service is amazing. Angie remembered us and treats us amazing and even gsve us a mountain view room. We will be coming back here way more often

Nancy, Roy, Tom, Kayla, and Angie and all the staff here are amazing. They really make staying here feel like home. Thank you all for being amazing! And it's way better than the ESA Aurora location please never stay there it's awful but Westminster location is phenomenal.

I have stayed at several Extended Stays over the years and this location stands above the rest. The staff are welcoming, friendly, and most helpful. All of my requests (fresh lisnens, key card, light bulb) were met with swift service. The location is convenient and the grounds are kept clean. I highly recommend this hotel.