This place is great. The staff is very helpful and accommodating. Matt and Chris at the front desk were awesome. Will definitely stay here again. The rooms are nice and the bed is very comfy

I want to take a moment to acknowledge Kory Peterson, the housekeeping director at Hilton. He went above and beyond to assist me with some shipment issues I had. His dedication and exceptional service truly exceeded my expectations.

We had a very nice experience and the campfires area is super cosy! However, when we checked in our body wash bottle in the shower was empty and we had to remind the staff. A day later our shampoo bottle was empty as this one wasn’t filled up properly before we came either. For more than 200 dollars a night we kind of expected basic amenities such as these to be available… Further very nice staff at reception and really pretty and cosy atmosphere!

Dog friendly hotel with no grass. The restaurant is closed. The heated pool is outside in the weather. Embassy across the street provides food, only there is menu or any way to access a menu. Front desk is clueless. Transfered multiple times. Parking is in a garage but costs 24$ per day. Validation while available, did not work for the customer leaving as I pulled in and he had to pay. I am in one of the most beautiful locations in the world and you can only see the dumpster for strip mall next door or on the other side, a great view of concrete wall for embassy suites. This is a great business center but I am on vacation and this comes nowhere close to my standards of service and relaxation.

Nice modern rooms and with beautiful views and nice comfortable beds. Service is great! Darius is the best he has Superb customer care and is well mannered. Housekeeping folks are respectful and don’t bother you unless you need room service. I was able to sleep in the five days I was there. Really enjoyed the courtyard and fireplace.

Stayed here for a few nights on a business trip last month. Would not stay here again. Was roomed in 445: - Fan/heater unit had an issue when the heater unit would turn on, the fan would start making an oscillating sound. - Water would not get above lukewarm for shower or sink. You could run it for 20 minutes and no change. - Breakfast host was quite rude to anyone that walked in.she appeared to expect anyone who walked in to understand the way the breakfast buffet was ran and was quite belittling to a few people. Breakfast was just plain jane. Informed the staff of my rooms issues on the way. Not sure if anything was addressed.

Overall, a good hotel. The high points are that it is conveniently located next to a nice shopping center and near downtown Boulder. The common areas are well maintained, and the staff was very friendly and helpful. The hotel has an underground parking garage that you can pay for. If not, you have to find free parking on the street. I found that to be tricky sometimes because it seemed like the parking filled up on occasions. I didn't want to walk 2 - 3 blocks back to the hotel so I gave in and paid for the garage. The hotel had a decent workout room, but it was located on the 4th floor, in an odd location between hotel rooms. The main area of the hotel was spacious and had nice swinging chairs to relax in. The courtyard was spacious with several firepits available to lounge around. Overall, the hotel room was nice but quirky. The wallpaper was strange, with something like kid drawings of objects. The photos in the room were of people dressed as bushes. I had some issues with one of the dresser drawers being broken and having one of the rails fall off. The room also had a weird outlet set up with four switches. There were three switches that turned off individual outlets, except part of one and then a main switch that turned off all of the lights. The issue became irritating when I discovered that I couldn't have once switch on to power the alarm clock without having an outlet with an attached nightlight on, which was overly bright. I eventually gave up and just turned off all of the switches. I would stay again but, hopefully would not have the outlet issue with the next room.

Clean and serviceable. Pretty good compared to some ive stayed in. The staff are top notch, the best! The wifi wasnt working when I checked in and they offered to move me over to Embassy Suites, no charge. My only complaint is that they charge $24/day for parking. Should be free.

I had left an item behind after my stay and Kory Peterson, Director of Housekeeping, went above and beyond to locate my item and get it sent home to me promptly. Kory was communicative of the status and easy to get ahold of and I greatly appreciated their help. In addition, the hotel staff were friendly, it’s in a great location, and it’s a nice hotel

This luxury hotel truly exceeded every expectation. From the moment I arrived, the staff treated me with exceptional care and professionalism. The room was stunning, with elegant décor and breathtaking views. It felt like a perfect blend of comfort, sophistication, and pure indulgence