The room was clean and comfortable. The staff was so helpful (specifically had issues with my key card working and the front desk staff never seemed inconvenienced). Also, the breakfast staff were so friendly, it made me feel so welcomed in the morning. I would stay here again in a heartbeat.

Front of house staff was incredibly helpful navigating downtown [even as a local] and the breakfast is a culinary experience on it's own. 5 stars because they held a bag I misplaced for a full MONTH. They went Above and Beyond my wildest expectations and now it's the only place I stay when I need to wake up downtown!

Got married over Valentine's Day weekend and all of our Out of Town family booked at this wonderful hotel. My wife and I also booked a room here on our wedding night and were pleased with the room, the service and the best breakfast ever. The central Denver location is prime. Rooms are comfortable and clean and the staff is excellent. I'll stay here anytime.

? 0/5 Stars – Avoid at All Costs This is hands down one of the worst hotel experiences I’ve ever had. From the moment you walk in, you’re met with pure hostility and negative energy from staff who look unprofessional, hide their faces under hoodies, and treat guests with open disrespect. If your credit card or ID isn’t placed directly into their hand, expect verbal abuse and racial slurs, regardless of who you are. The attitude is aggressive, demeaning, and completely unacceptable for any business—especially a hotel. It doesn’t stop at the front desk. Guests are threatened with being kicked out, and staff will reportedly follow you into the parking lot attempting to start confrontations. That’s not just unprofessional—that’s dangerous. I felt unsafe, disrespected, and shocked that a place like this is even allowed to operate as a hotel. I will never stay here again, and I strongly recommend others do the same. There are countless better options out there. Do yourself a favor and stay literally anywhere else.

I don’t understand the decent reviews for this property. The location does not really feel safe. Drug deals around the hotel. Strung out people sleeping on a porch of a bail bonds business next to the hotel. Human excrement and vomit on sidewalk. Good times. I probably had some bad luck, but first room had a sewer smell coming from shower so I was moved to another room. In that room the dishwasher was broken- which is fine, but these things make me wonder about maintenance here. I asked for mobile key 3 times and it was never sent to me. Lastly noice transfer is quite bad. I had stompers above me, making sleeping in completely impossible. I won’t be back. The staff was friendly overall and breakfast good.

After many stays at underpar hotels and Airbnb for the same or higher prices this was a breath of fresh air! Ease of scheduling the room, great prices, very helpful and friendly staff (talking about you Matt). I had a question about parking and Matt answered my question and gave me helpful additional information. After I got into my room the nextdoor room had an alarm going off for half an hour. I called down to the front desk and Matt had it shut off in less than 5 minutes. The rooms are updated, CLEAN, the bed is comfortable, and the views are great. Would absolutely recommend to anyone!

Matt and Patrick were amazing and so darn accommodating. Remembered my named (which shows hospitality to the max) and were there for anything with a smile. 11/10 stars. Room was immaculate, spacey and comfortable. Recommend anytime you come to Denver! Perfect location.

Service and the stuff are awesome. Thanks them all. They are all kind and communication styles are really nice. Hotel located in a silent area so there is no noise to obstruct your rest. Location is really nice. Bad thing about the hotel is ROOMS. Air conditioning system works like a truck engine, when its on impossible to sleep, due to noise. Also the automatic lights... Maaaan, when the lights are on and you are having bath , the lights are turning of automaticially and sensor doesn't detect you. Also in room when I focus to write something lights are turning off after 5 min automaticially. And there is no option to turn off that automatic system. Either you turn off the lights or the system close it by itself... Maybe they have this system as energy saving but as a guest it disturbs you believe me.

Where do I start with this hotel. This hotel was "OUTSTANDING". From the moment we checked in to the moment we checked out we felt taken care of. Everyone, was friendly and helpful. This hotel should be used as a teaching of how true customer service should be. I would like to highlight one of the workers named John who is the front desk person. Wow...he was OUTSTANDING. His willingness to help over exceeded our expectations. He always had a smile on his face and always went over and beyond to ensure we were taking care of. Thank you John for everything. I highly recommend this hotel as it is not far from downtown and other tourist attractions. I also recommend this hotel because the staff is AMAZING. Hotel was always clean and crisp. Thank you again to the staff at the Elements Denver Downtown East. I will be returning again.

I would have given 5 stars, but the walls were super thin. We could hear everything from outside! Breakfast was wonderful, John and Patrick were adorable at front desk. Rooms and whole hotel was nice and clean. Beds were very comfortable as well.